The platform enables organizations to upload or connect customer and lead lists, create calling campaigns and make multiple outbound calls efficiently, while capturing responses and structured information from conversations.
XTROWS SANCHAR™ can be used for lead qualification, customer follow-ups, feedback collection, surveys, appointment communication, old-lead reactivation, dealer communication, market research and first-level customer engagement.
What is XTROWS SANCHAR™?
XTROWS SANCHAR™ is an AI-powered outbound calling platform that helps businesses automate repetitive telecalling activities.
Instead of requiring a sales or support team to manually call every contact, SANCHAR™ can conduct configured voice conversations and record the results.
Typical Workflow
Contact List → Calling Campaign → AI Voice Call → Customer Response → Qualification / Data Capture → Call Record → Follow-Up
The actual calling capacity depends on the configured telephony infrastructure, concurrent-call capacity, provider limits and applicable regulations.
AI Telecaller Software
XTROWS SANCHAR™ works as a digital AI Telecaller for repetitive outbound calling tasks.
The system can be configured to:
- Call customer lists
- Introduce the organization
- Ask predefined questions
- Answer configured questions
- Qualify leads
- Collect customer responses
- Conduct surveys
- Collect feedback
- Schedule or confirm appointments
- Follow up with leads
- Reactivate older leads
- Record call outcomes
This allows human sales teams to focus on qualified opportunities and conversations that require personal attention.
AI Voice Calling Software
SANCHAR™ uses AI-based voice interaction to conduct outbound calls according to the configured campaign.
A typical call can include:
Greeting → Purpose of Call → Questions → Customer Response → Follow-Up Questions → Information Capture → Call Outcome
The conversation can be configured according to the business use case.
Key Features
Automated Outbound Calling
Launch outbound calling campaigns using a configured customer or lead list.
AI Voice Conversations
Conduct configured voice conversations instead of relying only on pre-recorded messages.
Lead Qualification
Ask qualifying questions and categorize leads according to responses.
Customer Feedback
Automate calls to collect customer feedback after a purchase, service or interaction.
Voice Surveys
Conduct structured surveys through automated voice conversations.
Lead Follow-Up
Follow up with leads who have previously expressed interest.
Old Lead Reactivation
Contact older leads to determine whether they are still interested.
Appointment Calls
Use automated calling for appointment confirmation, reminders or related communication workflows.
Dealer & Distributor Calling
Communicate with dealers, distributors and channel partners for structured information collection.
Call Records
Maintain structured information about campaign activity and call outcomes according to the configured system.
AI Lead Qualification
One of the key applications of XTROWS SANCHAR™ is automated lead qualification.
For example:
AI Telecaller
"Are you currently looking for a digital kiosk?"
Customer
"Yes."
AI Telecaller
"When are you planning to purchase?"
Customer
"Within this month."
The system can record the response and classify the lead according to the configured qualification criteria.
Sales teams can then focus on leads that require human follow-up.
Customer Feedback Calling
Businesses can use SANCHAR™ to collect feedback after:
- Product Purchase
- Installation
- Service
- Delivery
- Customer Support
- Hospital Visit
- Hotel Stay
- Training
- Event
- Sales Interaction
Questions can be configured according to the feedback requirement.
AI Voice Survey
SANCHAR™ can conduct structured telephone surveys.
Possible applications include:
- Customer Surveys
- Market Research
- Product Surveys
- Service Feedback
- Employee Surveys
- Dealer Surveys
- Event Feedback
- Public/Institutional Surveys
Responses can be captured and organized for further analysis.
AI Follow-Up Calling
Sales teams can use SANCHAR™ for repetitive follow-up calls.
Possible workflow:
New Lead
↓
Initial Communication
↓
Follow-Up Call
↓
Interest Confirmed
↓
Salesperson Follow-Up
This can help reduce the amount of repetitive manual calling required from sales teams.
Old Lead Reactivation
Businesses often have large databases of older leads.
SANCHAR™ can be configured to contact those leads and determine whether they are still interested.
For example:
Old Lead Database
↓
AI Calling Campaign
↓
Customer Response
↓
Interested / Not Interested / Call Later
↓
Sales Follow-Up
This can help organizations systematically revisit older lead databases.
Dealer & Distributor Communication
Manufacturers and distributors can use SANCHAR™ for structured outbound communication with channel partners.
Possible applications:
- New Product Information
- Dealer Feedback
- Order Follow-Up
- Lead Collection
- Stock Enquiry
- Market Feedback
- Distributor Surveys
- Meeting Confirmation
Appointment Communication
SANCHAR™ can be configured for appointment-related outbound calls.
Possible applications:
- Appointment Confirmation
- Appointment Reminder
- Rescheduling Communication
- Service Appointment
- Consultation Reminder
- Demo Confirmation
The exact workflow depends on the integrated systems and communication infrastructure.
AI Telecaller for Sales Teams
SANCHAR™ can support the first level of the sales process.
Lead Database
↓
AI Telecalling
↓
Customer Qualification
↓
Response Capture
↓
Qualified Lead
↓
Human Sales Executive
This creates a hybrid model where AI handles repetitive first-level calling and sales professionals handle conversations requiring human involvement.
AI Calling Campaigns
Campaigns can be created according to the business requirement.
Example:
Campaign Name
September Kiosk Leads
Contact List
1,000 Leads
Objective
Lead Qualification
Questions
- Are you looking for a kiosk?
- What type of kiosk do you require?
- What is your expected purchase timeline?
- Would you like a salesperson to contact you?
Result
Leads can be categorized according to their responses.
Call Outcome Management
Calls can be categorized according to configured outcomes.
Examples:
- Interested
- Not Interested
- Call Later
- Qualified
- Unqualified
- Appointment Requested
- Information Requested
- Wrong Number
- No Response
- Follow-Up Required
This can turn voice conversations into structured business information.
Call Records & Data
SANCHAR™ can maintain structured records associated with calling campaigns, subject to the configured system and applicable privacy requirements.
Possible information includes:
- Contact
- Campaign
- Call Date
- Call Status
- Call Outcome
- Customer Response
- Qualification Result
- Follow-Up Requirement
CRM & Business System Integration
XTROWS SANCHAR™ can be integrated with compatible business systems and CRM platforms where supported.
Possible integration areas include:
- Lead Management
- CRM
- Customer Database
- Sales Management
- Appointment Systems
- ERP
- Reporting Systems
This can help transfer call outcomes into existing business workflows.
Industries & Applications
Real Estate
- Property Lead Qualification
- Site Visit Follow-Up
- Old Lead Reactivation
- Customer Surveys
Education
- Admission Enquiry Follow-Up
- Student Counselling Calls
- Course Enquiry
- Appointment Communication
- Feedback
Healthcare
- Appointment Confirmation
- Patient Feedback
- Service Surveys
- Follow-Up Communication
Automobile
- Sales Lead Qualification
- Test Drive Follow-Up
- Service Feedback
- Customer Surveys
Banking & Financial Services
- Customer Communication
- Survey
- Appointment Communication
- Lead Qualification
Use must comply with applicable financial-sector communication requirements.
Insurance
- Lead Follow-Up
- Customer Surveys
- Appointment Communication
Retail & E-Commerce
- Customer Feedback
- Order-related communication
- Customer Surveys
- Lead Follow-Up
Hospitality
- Guest Feedback
- Booking-related communication
- Service Surveys
Manufacturing & B2B
- Dealer Calling
- Distributor Surveys
- Lead Qualification
- Customer Feedback
- Market Research
IT & Software
- Demo Follow-Up
- Lead Qualification
- Customer Feedback
- Renewal/Follow-Up Communication
Events & Exhibitions
- Visitor Follow-Up
- Lead Qualification
- Event Feedback
- Appointment Scheduling
Benefits of XTROWS SANCHAR™
Reach More Customers
Automate repetitive outbound communication and reach large contact lists efficiently.
Faster Communication
Run structured calling campaigns without manually handling every initial call.
Reduce Repetitive Calling
Allow sales and customer-service teams to focus on conversations that require human involvement.
Structured Responses
Convert voice conversations into organized call outcomes and customer information.
Faster Lead Qualification
Identify interested leads based on configured questions and responses.
Consistent Communication
Use standardized calling workflows across campaigns.
Scalable
Calling capacity can be scaled according to telephony infrastructure and business requirements.
Complete AI Telecalling Workflow
— Upload Contact List
Import or connect the customer/lead list.
↓
— Create Campaign
Define the purpose of the calling campaign.
↓
— Configure AI Conversation
Define the greeting, questions, responses and call workflow.
↓
— Start Calling
The configured system initiates outbound calls.
↓
— Customer Interaction
The AI voice agent communicates with the customer.
↓
— Response Capture
Customer responses and call outcomes are recorded.
↓
— Lead Qualification
Responses can be categorized according to configured criteria.
↓
— Human Follow-Up
Qualified or important cases can be forwarded to sales or support teams.
XTROWS SANCHAR™ vs Traditional Telecalling
| Traditional Telecalling | XTROWS SANCHAR™ |
| Manual outbound calls | AI-assisted automated calling |
| One caller handles calls sequentially | Multiple calls can be handled according to configured capacity |
| Manual response recording | Structured response capture |
| Repetitive work for sales teams | Automates repetitive first-level calls |
| Manual lead qualification | AI-assisted qualification |
| Manual survey calls | Automated voice surveys |
| Manual follow-up | Automated follow-up workflows |
| Difficult to scale manually | Scalable with telephony capacity |
Responsible AI Calling
XTROWS SANCHAR™ should be deployed responsibly and in accordance with applicable telecom, privacy, consent, DND and data-protection requirements.
Organizations should ensure that:
- Appropriate permissions exist for calling contacts.
- Calling campaigns follow applicable telecom requirements.
- Contact data is handled securely.
- Customers are informed appropriately where required.
- Opt-out and do-not-call requirements are respected.
- Sensitive information is handled according to applicable policies and regulations.
Why Choose XTROWS SANCHAR™?
AI + Voice Calling
Combine AI conversation capabilities with outbound voice communication.
Designed for Business Communication
Built around practical use cases such as lead qualification, follow-ups, surveys and feedback.
Large-Scale Calling
Support multiple outbound calls according to the configured telephony infrastructure and provider capacity.
Structured Data
Convert customer conversations into actionable business records.
Multiple Industries
Suitable for education, healthcare, real estate, automobile, retail, hospitality, manufacturing, B2B and other sectors.
XTROWS Software Ecosystem
SANCHAR™ can be part of the wider XTROWS ecosystem for kiosks, digital signage, AI Virtual Humans, customer communication and business applications.
